Privacy Policy
Effective Date: 2025-01-01
At Furnatix®, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at www.furnatix.co.za.
1. Information We Collect
When you visit our website, we may collect the following types of information:
- Personal Information: This may include your name, email address, shipping address, phone number, and payment information. We collect this data when you make a purchase or sign up for our newsletter.
- Non-Personal Information: We may collect data such as your browser type, device type, IP address, and usage data, including pages visited and time spent on our site. This helps us improve the functionality of our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Process Orders: We use your personal information to complete and manage your purchases, process payments, and deliver products to your address.
- To Improve Our Website: We may use non-personal data to analyze trends and enhance the functionality and user experience of our website.
- To Communicate With You: We may send you updates about your order, promotions, or other Furnatix® news through email or text messages, based on your preferences.
- For Legal Compliance: We may use or disclose your information as necessary to comply with legal obligations or resolve disputes.
3. Data Sharing and Security
We value your privacy and will not sell, rent, or share your personal information with third parties, except in the following situations:
- Service Providers: We may share your information with trusted third-party vendors who assist us in fulfilling orders, processing payments, and delivering customer service. These parties are required to protect your information and use it only for the purposes of providing the services.
- Legal Obligations: If required by law or to protect our legal rights, we may disclose your information to law enforcement or other authorities.
We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no security measures are 100% secure, and we cannot guarantee the absolute safety of your data.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files placed on your device that help us remember your preferences and understand how you use our site. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.
5. Your Rights and Choices
- Access and Correction: You may request access to, or correction of, your personal information at any time by contacting us at hello@furnatix.co.za.
- Opt-Out: If you no longer wish to receive promotional emails from us, you can unsubscribe by clicking the "unsubscribe" link in any of our emails or by contacting us directly.
- Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
6. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
7. Children’s Privacy
Furnatix® does not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us immediately, and we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. Please review this policy periodically for updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
Furnatix®
16 During Road, Honeydew Manor, 2170
Email: hello@furnatix.co.za